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    HomeRelay

    Report a repair and follow the visit

    Open your home's QR code or portal link and check the property/unit. No account is needed. In Fix, describe the problem and optionally add a photo. If a photo is rejected, Continue without this photo is available. Choose Continue.

    Choose permission and check the result

    Answer the required entry-permission question yourself: permission is not preselected. Ask me first gives no standing permission or door-code release. Review contact details, then Send request.

    Read the result: recorded does not mean a contractor accepted or a visit is booked. Return to Fix for status/messages and Visits for visit information. Read change/cancellation receipts; cancelling a visit differs from cancelling the repair. Info contains emergency/building information.