Rental property maintenance software for self-managing landlords
Tenants report. HomeRelay triages the problem, contacts your trusted vendors, coordinates access, catches silence, and brings you only the decisions you chose to keep. Built for self-managing landlords across the U.S.
No tenant appYour vendorsYou set the control levelNationwide U.S.
The repair reaches you here
Unit 2 / water heater leak
The tenant confirmed access. The estimate is above the approval limit you set for plumbing.
Nothing is sent or spent until you choose.
One routine repair on Full Auto
The tenant reported it. HomeRelay triaged it, caught a silent vendor, moved to the next name on your backup roster, and carried the accepted window back. The plumbing rule had already been set.
Illustrative repair receipt
Full AutoSample times, real event types. HomeRelay records every move shown below.
You set the plumbing rule once. This repair stayed inside it, so HomeRelay carried the thread and left the full record.
Your property's operating memory
Bring the paper trail with you: leases, invoices, warranties, closing records, even old AI chats. HomeRelay proposes the useful parts; only what you confirm enters the private record you own, and chat imports stay notes. When a new issue arrives, open the Property Notebook for confirmed facts or ask the Assistant about recorded ticket history.
Illustrative landlord review
Landlord privatePast work is context, not destiny. Today's evidence controls.
The shower and kitchen taps are cold. Breaker is on. The tenant reported no leak, gas smell, smoke, or alarm.
Two exact-unit ignition-related outcomes are already in Unit C's record:
The earlier outcomes are context, not today's diagnosis or a warranty verdict.
The tenant's current report controls triage, urgency, and the reply.
Your private exact-unit record shows what happened before. It does not decide today's cause.
Full Auto, Approve First, or Manual, set trade by trade. Your saved mode, limits, and current roster control vendor contact.
HomeRelay takes no cut of rent and holds none of it. The flat subscription is the whole business model.
One loop, many kinds of work
The same operating loop handles a leaking heater, a slow drain, spring gutters, turnover work, and a vendor who does not show. What changes is urgency and how much control you keep.
HomeRelay stays deliberately narrow: maintenance coordination for independent landlords across the U.S. It is not a property manager, legal service, or vendor marketplace.
Emergency workflow
Routine repair
Recurring work
Paint, locks, deep clean
Vendor did not arrive
The trust test
HomeRelay does not turn a failed handoff into a green checkmark. It shows what was tried, what is still unknown, and the exact choice that gets the repair moving again.
The tenant has been told the job is still unassigned. HomeRelay paused before widening beyond your vendor list.
No vendor is represented as reached without a recorded response.
Built from the actual problem
Straight answers
HomeRelay is built to remove coordination, not your authority.
No. QR code on the fridge, mobile web form. No app, no login, no account.
Yes. Add them in 2 minutes. HomeRelay contacts them via SMS, and they don't need an account either.
HomeRelay triages reports 24/7. A gas smell, fire, or similar danger tells the tenant to get out and call 911, alerts the landlord, and sends no repair vendor during the incident. A habitability issue such as no heat takes the faster repair path, with a landlord alert if vendor contact cannot be confirmed.
Three tiers: small jobs auto-approved, medium jobs need your text approval, large jobs require a call. You set the thresholds.
No. The AI flags tenant-responsibility items, like a dead smoke-alarm battery or a tripped breaker, and tells the tenant how to handle it. It only dispatches a pro when the job actually needs one. You set the rules.
Yes, two ways. The full interactive demo needs no sign-up and runs on realistic sample data. When you do sign up, you add a card but it is not charged until HomeRelay has cleared 5 real things off your plate, or 30 days after the first one. If nothing ever comes through, the trial closes itself with no charge.
Vendors can connect Google Calendar so HomeRelay can check availability before dispatching. Confirmed visits include a one-tap calendar link that works with Google, Apple, and Outlook; HomeRelay does not silently create provider events.
Encrypted in transit and at rest. Isolated per account. CSRF protection, rate limiting, and input sanitization on every request.
Lease management, expense tracking, vendor analytics, recurring services, monthly digests, weather tips, and more. Try the demo.
Judge the loop, not the pitch
Open a sample account and inspect its import receipt, Property Notebook, ticket-history Assistant answer, current ticket, and saved operating rules.
No credit card needed to explore the demo. See what HomeRelay does not do.
