HomeRelay guides and answers for self-managing landlords

Maintenance dispatch software that contacts your vendors, escalates on silence, and reassigns no-shows. $69/mo up to 5 units, $99/mo up to 10.

Tired of being a landlord usually means tired of being the dispatcher. Before you sell or hire a property manager, price the third option: automation.

How self-managing landlords run maintenance without being the middleman: QR intake, AI triage, dispatch, escalation, follow-up. $69/mo, $99 from 6 units.

Tenants scan a QR code and report the issue. No app, no login, no account. How QR code maintenance requests work from scan to finished repair.

You inherited a house, got PCS orders, or couldn't sell. Now you're a landlord. The minimum system that keeps one rental from eating your life.

A working playbook for contractor no-shows on rental repairs: what to do in the first hour, when to move on, and how to stop repeat offenders.

Year two is when landlord burnout hits: the novelty is gone and the interruptions are not. Deciding between a property manager, automation, and selling.

Where reliable contractors actually come from, how to vet one, why good ones stop answering landlords, and how to build a two-deep bench that picks up.

Free landlord software is genuinely good at rent and records. It logs maintenance instead of running it. Where free stops and what the step up buys.

Self-managing eats time in pieces: vendor phone tag, scheduling triangles, follow-up. Count the real hours, then price what buying them back costs.

Property managers run 8 to 12% of rent before add-on fees. Software runs a flat fee. The honest breakdown of when each one actually makes sense.

How to handle 11pm tenant calls without being the 24/7 dispatcher: what counts as a real emergency, and how after-hours intake actually works.

Maintenance dispatch means the system ranks vendors, contacts them, escalates silence, and reassigns no-shows. How dispatch differs from plain tracking.

A working maintenance system for a 5-unit landlord: one intake channel, a ranked vendor bench, and follow-up that runs without you chasing it.

The self-management ceiling is coordination load, not unit count. What breaks landlords as they grow, and how systems raise the ceiling without hiring.

How out-of-state landlords keep repairs moving: QR intake, AI triage, a local vendor bench you can build remotely, and dispatch that runs itself.

Emergency repair response norms for landlords: acknowledge fast, separate the two clocks of reply and arrival, and know what counts as a real emergency.