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    For vendors

    Get work, not leads.

    Landlords send you real work through HomeRelay. We don’t sell your name or take your money. Job details arrive by text, with secure links when a job needs more room.

    What is HomeRelay?

    HomeRelay is software that small landlords use to handle maintenance requests from their tenants. When a tenant reports a problem like a leak, a broken AC, or a dead refrigerator, HomeRelay triages it and prepares the next step under that landlord’s saved rules. Once the job is authorized, HomeRelay contacts the selected vendor. That’s where you come in.

    If you’re reading this, a landlord chose your business for their HomeRelay roster. You may already work together, or they may have found your business while filling a trade gap. You choose whether to opt in and whether to accept each job. You’re not on a marketplace or bidding against anyone.

    What HomeRelay does for vendors.

    Real jobs, with the work already triaged.

    You see the recorded issue, address, urgency, and available access or scheduling details.

    Your customer is the landlord. Always.

    You bill the landlord directly. We don’t process payments. We don’t take a cut of your invoice. We’re not in the middle of your money.

    Text-first. No app. No account to maintain.

    Reply YES or NO from the text. A secure job-specific link opens photos, schedule details, status, and invoices. Each private HomeRelay link is for one job; no vendor account or inbox is required. A separate secure availability link lets you manage an availability pause.

    Chosen for this landlord’s roster.

    The landlord selected your business for this trade. HomeRelay follows their saved vendor order and your current availability when an authorized job is ready. If you can’t take it, no problem. Reply NO and HomeRelay follows the landlord’s saved escalation rule. The landlord sees observed response, acceptance, booking, show, and tenant-confirmed outcome facts; HomeRelay does not calculate an on-time rate.

    Reply STOP and we stop.

    Reply STOP to end HomeRelay texts immediately. This does not remove you from the customer’s roster.

    What we’re not.

    Not a lead-gen platform.

    Nobody pays us to “buy leads.” A landlord selected your business for their own roster, possibly after working together, possibly while filling a trade gap.

    Not in the middle of your billing.

    You invoice the landlord, the landlord pays you. We never see the money.

    Not a marketplace.

    No public profile. No public reviews or bidding; private tenant feedback and observed job facts inform that landlord’s own roster.

    Not collecting your data to sell.

    HomeRelay does not sell vendor data or share it for marketing; necessary service providers process it, and a landlord may opt to share a vendor’s name, phone, and trade with tenants.

    What to expect after this page.

    1. You opt in to job texts.

      A landlord may share a secure join link with you. In some cases, HomeRelay sends an introductory consent text instead. Either way, you choose whether to opt in before job texts begin. HomeRelay texts about that customer’s jobs and, when availability needs re-verification, sends at most one availability check per quarter.

    2. When an authorized job is ready, you get the details.

      We text you the issue, the address, the urgency, and the landlord’s notes. A secure job-room link carries photos, schedule details, and status actions. You decide if you want the job.

    3. You reply YES or NO.

      • YES tells HomeRelay you can take the job. You can use the secure link for the same action.
      • YES $450 shares your price with HomeRelay. If the operating rules require approval, HomeRelay tells you to wait; work starts only after the landlord approves.
      • NO means you pass. HomeRelay follows the landlord’s saved escalation rule, with no follow-up pestering.

    4. You do the work and get paid by the landlord.

      You report the work complete. The tenant confirms the outcome, or the landlord reviews it. You invoice the landlord directly.

    Common questions.

    The fine print.

    • Standard SMS rates from your carrier may apply.
    • Necessary service providers process vendor data as described in our Privacy Policy.
    • Reply STOP to end HomeRelay texts immediately. This does not remove you from the customer’s roster.

    Open the join link the landlord sent you, tick the consent box, and tap I’m in. That is the setup.

    No link yet? Ask the landlord who mentioned HomeRelay to send you one.

    Questions first? Reply to your HomeRelay text if you have one, or email support@homerelay.app.